About
Elvis Rafael Gross
CloudOps Engineer · Platform Engineer · SRE
I work at the intersection of cloud infrastructure and operational reliability — managing AWS EC2 fleets, building Kubernetes platforms, designing hybrid architectures, and building the observability that makes operations defensible.
My approach is production-first: I document operational procedures as runbooks before incidents happen, design for least privilege from the start, and measure reliability with concrete metrics rather than gut feel. This portfolio reflects that philosophy — real projects, real runbooks, real decisions.
Currently focused on AWS CloudOps, Systems Manager at scale, Kubernetes platform engineering on both cloud (EKS) and on-prem (bare-metal Kubernetes on Proxmox), and building observability stacks that teams actually use.
Experience
Cloud Operations Engineer
International Game Technology (IGT)·Las Vegas, NV
- →Managed multi-account AWS environments supporting gaming infrastructure at 99.9%+ availability.
- →Automated patch compliance across 200+ Linux & Windows EC2 instances — ~40% faster via SSM Patch Manager.
- →Led zero-downtime EKS version upgrades using Golden AMI strategy with post-upgrade CloudWatch validation.
- →Reduced MTTD with custom CloudWatch alarms, log-based alerting, and Container Insights dashboards.
- →Conducted AWS Well-Architected reviews across 2 HRI lenses, remediating 6 critical risk gaps.
Pre-Sales Cloud Engineer
CODESA (IT & Cloud Consulting)·Lima, Peru
- →Architected production-ready GCP solutions using Cloud Run, Pub/Sub, BigQuery, and IAM.
- →Reduced time-to-close on technical evaluations by ~30% through end-to-end PoCs.
- →Designed real-time data pipeline architectures (Pub/Sub → BigQuery) for enterprise proposals.
Cloud Support Engineer
Zeta Ltd·Lima, Peru
- →Monitored cloud infrastructure health, triaging incidents across compute, networking, and IAM.
- →Managed access provisioning and security posture reviews with least-privilege enforcement.
Technical Skills
Cloud Platforms
EC2, EKS, SSM, CloudWatch, IAM, S3, RDS, CloudFormation, Auto Scaling
Cloud Run, BigQuery, Pub/Sub, Cloud Storage, Cloud Functions, IAM, CloudSQL
DevOps & Infrastructure
Module design, state management, workspace strategies
EKS, bare-metal, RBAC, networking, workload management
Image builds, multi-stage, Compose
OS provisioning, patching, configuration management
CI/CD pipelines, self-hosted runners
App of apps pattern, sync policies, RBAC
CI/CD workflows, automation
Hypervisor administration, VM and LXC management
Event-driven autoscaling for Kubernetes workloads
Service mesh, traffic management
Pre-hardened node images, validation, enterprise pipelines
Monitoring & Observability
Metrics, Alarms, Dashboards, Log Insights, Container Insights
PromQL, scrape configuration, alerting rules
Dashboard design, data source integration, alerting
Log aggregation, label-based querying
Infrastructure monitoring, alert management
Cloud security posture management
Automation & Scripting
Operational scripts, automation, SSM Run Commands
Lambda functions, automation scripts, boto3
Session Manager, Run Command, Patch Manager, Automation Documents
Secrets management, dynamic credentials
Encrypted secrets in configuration management
Scripting, automation, multi-account operations
Operations & Frameworks
SSM Patch Manager, compliance reporting, audit trails
MTTD/MTTR reduction, runbook-driven recovery
RTO/RPO definition, quarterly DR testing cycles
Cost optimization, tagging strategy, rightsizing
HRI lens reviews, gap remediation
Security posture assessment and improvement
Databases & OS
Multi-AZ, snapshots, parameter groups
Managed PostgreSQL/MySQL on GCP
RHEL, Rocky, Ubuntu — systemd, networking, storage
EC2 Windows, LAPS, patch management
Certifications
Amazon Web Services · AWS SysOps
Google Cloud · GCP PCA
Google Cloud · GCP ACE
CompTIA · Cloud+
ISC2 · ISC2 CC
Amazon Web Services · AWS TA
Cloud Native Computing Foundation · CKA
State of Nevada, Gaming Control Board · NV Gaming